This Privacy Policy describes how WILLOT GROUP LIMITED (referred to as “the Company”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from www.sitelayerkit.com (the “Site”).

1. Data Controller

The data controller responsible for your personal information is:
WILLOT GROUP LIMITED
Registration Number: 8452501 / 9429050783311
Address: Care of Isaac Edward Wilson, 1373 Dairy Flat Highway, Dairy Flat, Auckland 0739, New Zealand
Email: preset@sitelayerkit.com
Telephone: +64 94261448

2. Information We Collect

When you engage with our Site, we collect certain information necessary to process your order and provide our services:

  • Order Information: Name, billing address, email address, and phone number.
  • Payment Information: Payment details are collected directly by our third-party payment processor. We do not store full credit card numbers on our servers.

3. Payment Processing

To provide a reliable checkout experience, we use Stripe as our third-party payment processor. By making a purchase, you acknowledge that your payment information is processed by Stripe in accordance with their own privacy policy. This processing is necessary for the performance of the contract between you and the Company.

4. Legal Basis For Processing (Eea Users)

If you are located in the European Economic Area (EEA), we process your personal information under the following legal bases:

  • Contractual Necessity: To fulfil your order for our website layout kits.
  • Legal Obligation: To comply with tax and accounting regulations in New Zealand and Europe.
  • Legitimate Interests: To provide customer support and maintain the integrity of our Site.

5. Digital Content & Consumer Rights

Our products consist of intangible, downloadable assets (website layout kits).

  • One-Time Purchase: All transactions on this Site are for one-time purchases only. There are no recurring subscriptions or hidden fees.
  • Waiver of Withdrawal Right: In accordance with the EU Consumer Rights Directive (2011/83/EU), by purchasing and initiating the download or delivery of the digital content, you expressly consent to the immediate performance of the contract and acknowledge that you thereby waive your 14-day right of withdrawal (right to a refund). Once the delivery of the digital asset has commenced, the sale is final.

6. Data Retention

We retain your personal information only for as long as is necessary to provide you with our services and as described in this Privacy Policy.

  • Transaction Records: We are required by New Zealand and European tax laws to retain financial records and transaction data for a period of 7 years.
  • Customer Support: Correspondence related to customer inquiries is retained for 2 years after the last interaction to ensure quality of service.
  • Account Information: If applicable, information is kept until you request its deletion, subject to our legal retention requirements.

7. Age Restriction

The Site and our products are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. By using this Site, you represent that you are at least 16 years of age. If we become aware that a person under 16 has provided us with personal information, we will take immediate steps to delete such data.

8. Data Transfers

As a New Zealand-based company, your data will be processed in New Zealand. New Zealand is recognised by the European Commission as providing an “adequate” level of data protection. Your data may also be processed by our service providers (such as Stripe) in other jurisdictions, including the United States, governed by Standard Contractual Clauses (SCCs) to ensure data security.

9. Data Security

We implement industry-standard organisational and physical measures to protect your personal information against unauthorised access, alteration, or disclosure. While we strive to maintain robust protections, please be aware that no method of transmission over the internet can be asserted as fully impenetrable.

10. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: The right to request copies of your data.
  • Rectification: The right to request that we correct inaccurate information.
  • Erasure: The right to request that we delete your data, subject to legal retention obligations.
  • Portability: The right to request the transfer of your data to another organisation.

To exercise these rights, please contact us at preset@sitelayerkit.com.

11. Contact

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at preset@sitelayerkit.com or by mail using the details provided in Section 1.